Shipping Policy – SALE CRADLE LLC
SALE CRADLE LLC is committed to delivering your décor products safely and efficiently within the United States. This Shipping Policy outlines how orders are prepared, shipped, and delivered.
1. Order Processing Schedule
Orders submitted during business hours, Monday to Friday, are reviewed and processed promptly. Orders placed outside business hours or on weekends and federal holidays will be processed on the next business day.
Our daily order review cut-off time is 5:00 PM (local business hours). Orders received after this time may begin processing the following business day.
2. Handling & Preparation Time
Standard décor, lighting décor, and wall décor products require approximately 1–2 business days for order verification, inspection, and secure packaging before shipment.
Processing times may vary slightly during peak seasons or high-demand periods.
3. Delivery Timeframe
After processing is complete, estimated delivery within the United States typically takes 5–7 business days under standard shipping.
Delivery timelines may vary depending on your location, carrier operations, and unforeseen logistical conditions.
4. Shipping Coverage
We currently ship orders exclusively within the United States. International shipping is not available at this time.
5. Shipping Fees
We offer free standard shipping on all orders within the United States. No additional shipping charges are applied at checkout unless otherwise stated during promotional periods.
6. Carriers & Tracking
Orders are shipped through reputable U.S. carriers to ensure secure and timely delivery. Once your order has been dispatched, a tracking number will be sent to your registered email address so you can monitor shipment progress directly through the carrier’s website.
7. Delivery Delays
While we strive to meet estimated delivery windows, delays may occur due to weather conditions, carrier issues, holiday traffic, or other circumstances beyond our control. In the event of a significant delay, we will make reasonable efforts to keep you informed.
8. Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout. SALE CRADLE LLC is not liable for delays, lost packages, or additional charges resulting from incorrect or incomplete address details.
9. Lost or Stolen Packages
Once a shipment is marked as delivered by the carrier, responsibility transfers to the customer. If you believe your package has been lost or stolen, please contact the shipping carrier directly. Our support team will assist where reasonably possible.
10. Shipping Support
For questions related to shipping, delivery updates, or order status, please contact:
SALE CRADLE LLC
2260 Q ST NE NUM 3D
ALBUQUERQUE, NM 87110
United States
Email: support@salecradle.shop
Phone: +1 (502) 690-9986
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM